Brilliant Business Communicator for you.
Now create a beautiful, long-term relationship with your customer.
Now create a beautiful, long-term relationship with your customer.
We are one of innovative web interaction provider which combined communication and application into single web interface. With our wide range of IT expertise and experience, we are ready to serve your organization with more efficiency and effectiveness.
We are a leading business communication solution for the new information age. Our solution helping you to deliver an innovative technology for both customer engagement and your business operations with web intelligent collaboration toward contact center and customer experience management.
Technically Competent: With our strong development team on our solution and keen to provide our latest web interaction solution which helping to improve your business opportunities and customer satisfactions toward your products and services
Highly cost effective, WebAssist is an innovative web interaction solution that allows your customer to interact with your company via internet channels such as voice and video calls, chat with desktop and file sharing capabilities and customizable e-forms that suits your need.
As all the communication channels integrated into a single platform, WebAssist allows you to easily monitor and measure your company’s performance with a few clicks away. With the built-in ticketing system that tracks all customer interactions, you are able to monitor your staff productivity and ensure all of your customer’s interaction are responded within your target time.
Historical data trending collection allows you to understand customer behavior and trending prediction.
With new technologies in mind, the WebAssist is a future proof solution, a cost-effective investment.
WebAssist leverages on a single, innovative platform that helps your business to deliver a more cost effective and integrated communication platform with customer experience in mind, across multiple forms of web interactions available. It is time to bring this innovative digital platform to enhance your customer’s experience.
Delivering a customer experience platform with innovative web interface
Leading interactive channels to transform your customer interaction within a single web
Seamless ticketing module to track customer interactions
Auto email acknowledgement with flexible email template for Ticketing CRM module
Instantly display customer’s details during web interaction
Providing statistics report on both web interaction and customer engagement
Sales: [email protected]
Phone: +60 1227 88715
Address: Bluewave Communication
B-5-8 Plaza Mont Kiara, Mont Kiara,
50480 Kuala Lumpur, Malaysia.
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